Have you tried restoring the modem? (Put the end of a paper clip in the small and recessed button on the back and hold it for 60 seconds...) However, once you do this, the modem will return to its factory settings, so you can no longer connect to the internet; You will need to enter the web interface of the modem and re-enter the adsl settings. If you are having trouble accessing, click the http://192.168.1.1/ login link to access the admin panel. On this website you will find answers to all your login problems. You can also try other most used ip addresses such as http://192.168.1.100/, http://192.168.O.1/, http://192.168.1.254, http://10.0.0.1. In another answer, the virus program you use may not allow it, you can check whether the virus program blocks it from your firewall settings. Then you can learn the default Cisco passwords here.
Other steps;
- Some of the older modems do not work correctly with some web browsers. Check your browser is up to date.
- "Please Wait While Page Loading" in your browser. if you receive a warning; Click the compatibility view icon to the right of your address line.
- Your browser's caching system may save the problematic page in its memory. It will show you the same page even if you fix the problem.
- Therefore, you may need to clear Browser data from your browser's History settings.
- Try using a different web browser than the one you use to access the modem interface. For example Internet Explorer, Google Chrome, Safari, Mozilla Firefox etc. You can try to log in to the modem interface with browsers.
