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What factors affect bandwidth and video resolution when using Cisco Jabber Video for TelePresence?

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The actual bandwidth and video resolution available to you at any given time when using Jabber Video depend on the following factors. Note that decreased bandwidth can result in a corresponding decrease in video resolution.

Factors affecting bandwidth

  • Internet bandwidth. Jabber Video makes use of the actual bandwidth available over your Internet connection.
  • Network connection problems. Any network connection problems can decrease the bandwidth available when using Jabber Video.

Factors affecting video resolution

  • Computer hardware constraints. Jabber Video adjusts video resolution down during periods of high system resource use. Also, to experience HD-quality video, you must have an HD camera connected to your computer.
  • Video resolution set on devices. The resolution of a particular call depends both on the resolution set by your Jabber Video service and by the resolution set by the other device participating in the call.