on 02-18-2009 10:55 AM - edited on 04-08-2019 06:57 PM by Dan Lukes
In order to capture debug and syslog messages from your SPA3xx, SPA5xxG, SPA9xx, and WIP310 IP phones you need to enable debug and or syslog and either have a syslog server on your network or Wireshark running. [Wireshark will display debug/syslog messages with the "syslog" output filter].
Turn on debugging and or syslog messaging on your phone as follows
[You don't need both debug and syslog, debug is sufficient if you are capturing data for support]:
The Phone will reboot and send all debug / syslog messages to the specified IP address of the syslog server.
[Don't forget to make sure that your syslog server is running and that its IP address is what you configured on the phone.]
<end>
Hier mijn log file:
syslog server(port:514) started on Mon Mar 12 23:19:35 2012
====>create app redial @2cd964
====>try to insert app redial @2cd964
====>add app redial @2cd964 to list
++++ retry query scaps
++++ retry query scaps
+++ need tftp addr..
+++ need tftp addr..
+++ send scaps discovery query
+++ send scaps discovery query
PHN_setAudioPath(3)
Calling:XXXXXXXXXX@sip1.budgetphone.nl:0
[0:0]AUD ALLOC CALL (port=16474)
[0:0]RTP Rx Up
CC:Ringing
[0:0]RTP Rx Dn
AUD:Play Tone 8
SDP RTPMAP 101 --> 136
[0:0]RTP Tx Dn
[0:0]ENC INIT 0
[0:0]RTP Tx Up (pt=0->538fbca5:36734)
[0:0]RTCP Tx Up
CC:Remote Resume
[0:0]RTCP Tx Up
CC:Connected
En hier druk ik dan op de sterretje toets!
AUD:Stop Tone
[0:0]RTP Rx Up
[0:0]RTP Rx 1st PKT @16474(2)
[0:0]DEC INIT 0
AVT Tx start 10
AVT Tx end
CC:Ended
[0:0]AUD Rel Call
AUD:Play Tone 7
PHN_setAudioPath(1)
AUD:Stop Tone
PHN_setAudioPath(0)
Hopelijk kan je me hier verder mee helpen, bij deze alvast bedankt.
Patrick,
How does this work on the spa122/and other ATAs?
I seem to get log messages from the system, but no sip messages.
same config as your post,
syslog/debug/debug level 3
linex / sip parms / sip debug = full
Thanks,
Dan
For ATA see Debug and syslog Messages from SPA1x2 and SPA232D ATA
(comment content has been damaged by improper Jive->Drupal migration and restored later; broken again during migration to Lithium - and restored again ... )
I followed your instruction we have SPA502,514G in my company but the phone is not sending logs to my syslog server (CentOS 7 port UDP/TCP 514 already open).
Port numbers are not allowed as far as I know.
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