Article ID:4968
Objective
The Small Business Office Manager is a no-cost desktop application designed for office administrators or IT personnel. A Cisco partner would initially configure the networking system using the Cisco Configuration Assistant and then customize the Cisco Office Manager application for the site administrator. Using the Cisco Office Manager application, an administrator can then modify the system’s voice and user settings, easily see video streams from IP cameras, and view the current network status.
The objective of this document is to show you how to download and install the Cisco Small Business Office Manager.
System Requirements
• Windows XP Service Pack 3, Windows Vista (32-bit or 64-bit versions), or Windows 7 (32-bit or 64 bit versions)
• Internet Explorer (version 6.0 or later), Mozilla Firefox (version 3.5 or later)
• Adobe Flash (version 10 or later)
• At least 41 Megabytes of free disk space
Downloading the Small Business Office Manager Software
Step 1. Find the most recent version for this software here.
Step 2. In the Support information box, click Download Software for this Product.
Step 3. On the Cisco Download Software page, choose the desired version on the left panel and click Download to download the software.
Step 4. If prompted for a login, click Login. Otherwise, skip to step 6.
Step 5. Enter your username and password. This allows you to download the Cisco Small Business Office Manager.
Note: If you need to create a Cisco.com account, click Register Now and enter in the requested information on the following page.
Step 6. If prompted, click Accept the License Agreement to accept the Cisco End User License Agreement.
Step 7. Save or Open the file and run the downloaded install wizard.
Step 8. Before installing the Office Manager software, verify that:
• All CSBCS platform devices, network settings, telephony features, users, and VPN/SSLVPN servers are configured and functioning normally.
• The Office Manager Setup program that was saved during installation is on the office administrator PC.
• If Other Number is chosen, enter the phone number in the Number field exactly as you would dial it, including any access codes.
• Cisco Configuration Assistant is not running. The Office Manager can only run when the CCA is not running. .
• Administrative privileges are enabled on the office administrator PC.
• The office administrator PC is the UC500 on the local network and has obtained an IP address from the UC500.
Step 9. Run the installer. The install shield wizard will guide you through the installation process.