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josadusk
Community Member

Microphone

The drop-down menu contains all microphones detected by Cisco Jabber Video. A common scenario is that both your camera and your computer have built-in microphones.

To test audio in:

  1. Talk into your microphone to test whether the volume is within the recommended range.
  2. Make adjustments as needed using the slider.

If no sound is detected, the device may be muted. See Troubleshoot audio issues for advice on identifying and resolving audio issues.

Speakers

The drop-down menu contains all speakers and headphones detected by Jabber Video.

To test audio out:

  1. Click Test (Windows) or Play (Mac) to play a test sound that helps you determine whether the speaker volume is right for you.
  2. Adjust using the slider.

Note that multiple controls exist for volume settings. If sound is muted, too high, or too low, you may need to check hardware volume buttons for your devices, or your computer's system settings.

See Troubleshoot audio issues for advice on identifying and resolving audio issues.

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