Showing results for 
Search instead for 
Did you mean: 
Community Manager
Community Manager

Article ID:4001

Monitor Host Up or Down State with Internet Control Message Protocol (ICMP) for a Device on Cisco OnPlus Portal


Event Monitors are mainly used to monitor the device in order to provide notifications to the technicians in a timely manner if there are any problems with the device performance. Testing in a network is done mainly to check the performance of the network. There are various tests which are available based on the monitors which are present in the device.

Internet Control Message Protocol (ICMP) is a protocol which is used to give feedback about the transmission of datagrams. The Host Up or Down State monitor is used to monitor whether the host is up or down with the help of the IPv4 ICMP echo requests. Only hosts which do not require a latency or loss performance measurements can use this monitor as it not give those measurements.

This article explains the steps of how to monitor Host Up or Down State with the help of ICMP on a device connected to the OnPlus and gives the test results. This monitor is for any connected device except the OnPlus Network Agent, such as security appliances, switches, and so on.

Applicable Devices

• ON100

Software Version

• v7.6.2.038

Monitor Host Up or Down State with ICMP

Step 1. Log in to Cisco OnPlus Portal, click the desired customer, and choose Dashboard.

Step 2. Move the mouse over the desired device from the Network Topology view and click Device Information icon. The Settings window appears.

Step 3. Click the Monitors tab. The Monitors page opens. For each monitor, three icons are available. The first icon gives information about the particular monitor, the second icon is used test the monitor, and the third icon is used to indicate whether the monitor is enabled or not. Make sure the monitor is enabled before the testing is done. Please refer to the article Enable or Disable Device Monitors on OnPlus 100 and follow the steps for this device to enable a monitor for this device if it is not enabled.

Step 4. If the Host Up/Down State (ICMP) was not added before, click the Add icon and choose Host Up/Down State (ICMP) from the drop-down list.

Step 5. Click the Host Up/Down State (ICMP) monitor which is the monitor to be tested.

Step 6. Click Test Monitor to test the TCP Service monitor. A new page opens.

Step 7. (Optional) Check Generate an Event to allow a real event to be created that reflects the result of the test. If a delivery rule is created for this event already then the event is delivered based on that rule.

Step 8. Click Run in the Run Test field to run the test. The results are shown.

Step 9. (Optional) Click the Back icon to return to the previous page to make changes as needed.

Step 10. Click OK to close the window.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Recognize Your Peers