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Alberto Montilla
Cisco Employee
Cisco Employee

The Smart CallConnector Suite comprises a series of collaboration  applications:

Table  below list the product and services SKUs. They can be ordered through your Cisco partner

Smart CallConnector Product SKU
Product   DescriptionSmall  Business Support
Service SKU
N/ASmart  CallConnector ToolbarN/A (Support Community only)
L-SW-SCC-OPERATORSmart  CallConnector Operator Console
(One  license per position)

Smart CallConnector Server with 8 seats
of   advanced Client

L-SW-SCC-8ADVANCED8  additional seats of SCC Advanced client
for  use with the server

The SCC Operator and SCC Server (with license for 8 advanced clients) offer a Trial/Evaluation period for 45 days. Partners can download and install the application for customers willing to try the application suite. After that period, partner is entitled to remove the application or to update it with Full-Licenses.

For demo purposes, Partners can  request NFR License, please contact your Cisco Account Manager or your distribution partner to apply for a NFR license. NFR Licenses are free-of-charge and will  not receive any official support, and should be used for demo purposes only (not to be installed at customer site).

CME/ISR  Customers;

The new Smart CallConnector   Suite is supported with the UC500 products only though the small  business support center.

ISR customers can't get support on  this new application though MS TAC at this time.

David Hornstein
Rising star
Rising star

Hi Guys

Over time the Not For Resale (NFR) for SCC form has altered and the form now allows you to enter details and it will automatically  send a e-mail off to the appropriate email address.

The new NFR request form for SCC can be located at the following link in the partner zone.

Partners should take advantage of this free resource for their internal UC500 demo kits.

regards Dave

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