Re: UC 500 issuesPlease feel free to edit this document with PSTN Informatoin:
If you are receiving outside PSTN call through FXO ports, and the phone keeps on ringing even when the PSTN user releases
This problem is known as “FXO disconnect”. The following link describes the problem and the available tools in IOS to mitigate it:
http://www.cisco.com/en/US/tech/tk652/tk653/technologies_tech_note09186a00800ae2d1.shtml