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Avaya SIP 9608 & PC connected to Cisco SG250-50P reboots randomly

Ammsuj
Level 1
Level 1

Hello,

I'm new to Cisco Small Business Switches, and facing Phone reboot problem

 

Deploying Avaya SIP 9608 Phones and a PC cascaded to these phones on 

Cisco Small Business Switch: SG250-50P with Firmware Version: 2.3.5.63

 

Based on some of the community discussions,

 

1. Administrative Auto smartport: Disabled

2. Dynamic Voice VLAN: Disabled

3. Auto Voice VLAN: Disabled

4. Applied "no macro auto smartport" on all these switch ports.

5. Switch port is configured as Trunk and Data VLAN 505 is native and Voice VLAN 22 is allows and tagged over the trunk.

6. There are 8 standalone phones connected to access ports on the same switch and member of VLAN 22

 

Phones and PCs got IP addresses from the respective DHCP servers running Fortigate firewall, phones got registered to the Avaya Cloud CM instance properly.

 

Everything worked for 4-5 hours and then all the phones got rebooted(including standalone phones)

 

interface GigabitEthernet7
storm-control broadcast level 10
storm-control multicast level 10
port security max 10
port security mode max-addresses
port security discard trap 60
spanning-tree portfast
switchport mode trunk
switchport access vlan 22
switchport trunk native vlan 505
switchport trunk allowed vlan remove 1-21,23-504,506-4094
macro description "ip_phone_desktop "
power inline priority high
no macro auto smartport
!next command is internal.
macro auto smartport dynamic_type unknown

 

Any suggestions from experienced Administrators would be a great help.

 

Thanks

KKV

 

 

1 Reply 1

marce1000
Hall of Fame
Hall of Fame

 

 - You may find this article useful :

        https://community.spiceworks.com/topic/172610-avaya-voip-phones-randomly-rebooting

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '