SCH DNS is not configured tip

[Egor Naumov]

if ping cisco.tools.com is not working

Please add the following command:

# config t

ip host tools.cisco.com 173.37.145.8

port 443 should be opened on the device, request the customer network/security admin to open port 443

Also please collect the call home debug logs if there is still an issue after adding the above command.

[Kelsey Loftin]

Thank you, Egor!

This is a great tip, and we appreciate you sharing your knowledge with the support community. We are taking action to add this information to the SCH Deployment Guide and User Guide, as well.

Thanks again,

Kelsey