Add another companies to Smart Net Total Care tool

[ITCPOLAND]

Hello

how to add other companies to Smart NET Total Care tool? During registration we selected company which devices in smartnet belong to. However, we manage devices in many companies and we have many smartnets. 

[aibhatna]

Hi ITCPOLAND,

Hope you are you doing well!

We will help you in adding the another company to SNTC portal.

We would request you to share below mentioned details in personal message:

Party ID:
Company Name:
CCOID:
Contract Number:

Thank you

Regards,

Aishwarya Bhatnagar

[aibhatna]

Hi ITCPOLAND,

The customer admin can change the company name from Application Settings -> Custom Display Name

Custom Display Name: This tab allows the administrator to modify or customize the display name of the organization. Complete these steps in order to customize the display name of the organization:

1. Click Edit in the Display Name column. The cursor appears in the name field.
2. Enter the name into the name field.
3. Click Save.
4. Click View in Display Name Change History in order to view the history of the change in display name.

To change the customer's name you need to check with the accounting team for assistance. 

Rest details have been shared in Personal message for the reference. 

Thank you

Regards,

Aishwarya Bhatnagar