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Adding an SNTC contract and Serial Number to activate the SNTC portal

joaobraga
Beginner
Beginner

My client needs to access the SNTC portal to generate the CSPC certificate, but when I put in an active SNTC contract and a serial it gives an error, it says that the contract is not active and is not associated with the client's profile. We've tried associating the contract with the customer's profile, but the error persists.

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