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Contract Change: Refresh of contract data after a modification

Hernani Crespi Di Palma
Cisco Employee
Cisco Employee

‎11-25-2013 11:27 AM

After changes are made to the contract database via the Cisco Service Contract Center (CSCC), when will they be reflected in the portal?

1 person had this problem
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Jaswant Gills
Cisco Employee
Cisco Employee

‎11-25-2013 02:49 PM

SNTC synchronizes with the contract database three times per day. You should see any changes or corrections that have been made after 24 hours. Note that you will have to request new downloadable reports in the portal to see updated changes there.

Thanks & Regards, Jaswant Please remember mark questions as answered and rate content if you find them helpful.
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