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CSCP 3.7 -> 3.7.4 upgrade loop

pavel.skovajsa
Beginner
Beginner

Hello,

I started the upgrade of CSCP 3.7 -> 3.7.4 via GUI and it got stuck. So I did some research on internet, and found a way to start it manually via lcmagent-apply.tcl here:

https://supportforums.cisco.com/t5/smart-net-total-care-portal-and/update-to-2-7-stuck-at-apply-in-progress/td-p/3034924

 

That was probably not a good idea because now the upgrade is in loop. It runs for aprox. 2 hours, succeeds and restarts the server, only to find out it is somehow still running 3.7 and starting the upgrade again. I am attaching the latest Install and Apply logs.

1 Reply 1

Justin Sprake
Cisco Employee
Cisco Employee
Hello,

Can you attempt to manually reboot the server as well as provide the commands you submitted to manually initiate the patch installation via CLI?
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