About Justin Sprake

Justin Sprake · 03-25-2021

Hi Ed, I often refer people to the below Smart Call Home document for a general outline of the capability:https://www.cisco.com/c/dam/en/us/td/docs/switches/lan/smart_call_home/SCH_Deployment_Guide.pdf For specific features regarding MDS devices,...

Justin Sprake · 02-25-2021

I see the PKI logs are reflecting a failure to validate the SLA-Trustpoint (aka the Smart License Agent trustpoint) and I think a number of issues arise when a device is unable to complete a CRL revocation check. As a workaround you can apply the bel...

Justin Sprake · 01-27-2021

Hi George, Can you send me the TAC Case number via Private Message so I can take a look at the specifics?

Justin Sprake · 01-19-2021

Hello George, User instantiation begins by logging into the tools.cisco.com/sch URL and accepting the legal agreement. However, in order to take advantage of the features of Smart Call Home there essentially needs to be Devices registered to the SCH ...

Justin Sprake · 12-22-2020

Hello, You have been re-onboarded to the correct company. You will need to return to the CSAM tool and accept the agreement there: https://cdceb.cloudapps.cisco.com/csam/ All other steps have been completed; you should be able to generate an en...

Member Since	‎12-19-2013 07:56 AM
Date Last Visited	‎12-06-2023 11:09 AM
Posts	179
Total Helpful Votes Received	95

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Re: Where is a SCH overview listing what benefits SCH provides and why a customer would want to use it?

Re: Call Home device registration problem: Fail to send out Call Home HTTP message.

Re: How do i get access to call home portal?

Re: How do i get access to call home portal?

Re: CSPC - Entitlement file generation failed. Please try again.