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CSPC - Admin password not working on GUI but works on CLI

Jivesh
Level 1
Level 1

‎02-19-2019 02:27 AM

Hi All,

 

I am trying to logon to the CSPC GUI however the admin password does not work, when i logon to CLI as admin with the same password, it works...

 

Please help?

1 person had this problem
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5 Replies 5

adias
Cisco Employee
Cisco Employee

‎02-19-2019 02:28 AM - edited ‎02-19-2019 02:29 AM

They are different authentication and the password from the GUI is not the same as CLI. even though you may or may not have assigned the same

0 Helpful

Jivesh
Level 1
Level 1
In response to adias

‎02-19-2019 03:18 AM

How can i reset the GUI admin password?

0 Helpful

adias
Cisco Employee
Cisco Employee
In response to Jivesh

‎02-19-2019 03:29 AM

you can only reset using the security questions on the GUi itself

0 Helpful

sematduv1
Level 1
Level 1
In response to adias

‎05-14-2019 05:16 AM - edited ‎05-14-2019 05:17 AM

So if i have understood correclyt. The GUI admin account is setup by an old emoloyee, i have not a clue about securiry cuesteions. And the normal password has expired. I have all CLI passwords but what you say is that i cant reset or create a new GUI account from the CLI ?  I have admin, root and collectorlogin access.

0 Helpful

cco.cisco
Level 1
Level 1
In response to sematduv1

‎10-16-2019 02:10 PM

Hi,

 

i have exactly the same problem. You got solve your issue?

0 Helpful
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