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CSPC Server Crashing

hauchinango
Level 3
Level 3

I have restored from an older back and it will remain stable for a day or two but then crash again.  My server team cannot find anything on the host or vm to pinpoint the cause of the crash. I am in the process of getting a recent backup via sftp while the server is up.  

My question:  I plan on rebuilding the server and doing a restore from the .pbx file.  Do I need to restore to the exact same release or can I use the lates in the 2.10 train?  Any other considerations when doing a restore?

1 Accepted Solution

Accepted Solutions

Hi houchinango,

We would recommend you to deploy a 2.10.0.1 ova and then you can restore to it.

Here is the link for downloading the CSPC 2.10.0.1 ova file:

https://software.cisco.com/download/home/286312935/type/286312958/release/2.10.0.1

Also, if you want to upgrade the cspc then you can upgrade it to version 2.10.0.6 from 2.10.0.1.

Please do let us know if you have any query.


Kind Regards,
Vivek Chauhan

View solution in original post

2 Replies 2

vivekcha@cisco.com
Cisco Employee
Cisco Employee

Hello,

We are looking into the issue and will get back to you with an update.


Kind Regards,
Vivek Chauhan

Hi houchinango,

We would recommend you to deploy a 2.10.0.1 ova and then you can restore to it.

Here is the link for downloading the CSPC 2.10.0.1 ova file:

https://software.cisco.com/download/home/286312935/type/286312958/release/2.10.0.1

Also, if you want to upgrade the cspc then you can upgrade it to version 2.10.0.6 from 2.10.0.1.

Please do let us know if you have any query.


Kind Regards,
Vivek Chauhan