Solved: Email verification not working

brodden · ‎02-01-2022

I am attempting to register a new SNTC account and the email verification portion is not working. I have retried it several times, checked spam, junk, quarantine, etc. The emails are not coming through.

gausing5 · ‎02-02-2022

Hi Ben,

We have assigned the mentioned user DA and CA role and performed a manual sync after enabling the services for your account.

Please check and confirm and do let us know if you need further assistance.

Regards,

Gaurav Singh

View solution in original post

gausing5 · ‎02-01-2022

Hi,

Could you please PM the name of the account along with the contract number and CCOID of the user so that we could check the details?

Regards,

Gaurav Singh

brodden · ‎02-02-2022

I sent you a PM with this information last night.

Thanks,

Ben

gausing5 · ‎02-02-2022

Hi Ben,

We have assigned the mentioned user DA and CA role and performed a manual sync after enabling the services for your account.

Please check and confirm and do let us know if you need further assistance.

Regards,

Gaurav Singh