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Not seeing collector data on SNTC Portal

Dear experts,

I am not seeing my data uploaded by the collector, on the SNTC Portal.

         For example, in the "Inventory Collection Delta" menu I've been seeing the error "Error getting snapshot details. Please check back later..." for a while now.

         Can someone help me in understanding what's wrong? I used to see valid data.

 

luismdeslandes_0-1694540768085.png

 

3 Replies 3

kaptanej
Cisco Employee
Cisco Employee

 

I am the in-charge of this post and I will be assisting you on this issue .
Could you please provide the following details in PM (private message) so that we can proceed further on the issue :

  • Company Name
  • Customer Name
  • Customer Email Address
  • Customer CCO ID
  • Contract Number


Thanks & Regards,
Kapil Taneja

Will there be an SR associated with this request?

Hi Luis, 

Yes, There will SR associated with the request and you will soon be notified about the same . 

Thanks & Regards,

Kapil Taneja

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