SNTC registration problem

[Josue Gaytan]

Hi there,

I followed the steps to register my customer in the SNTC portal, but now I got this message:

"Oops! Something went wrong...

We are unable to process your registration request at this time. Kindly retry later. Sorry for the inconvenience."

Can you help me? 

Regards

[vivekcha@cisco.com · Accepted solution]

Hi Josue,

We are looking into the issue. Could you please Private Message me the below mentioned details to proceed further:

CR Party ID:
Company Name:
CCO ID of the user:

Serial number:
Contract Number associated with CR Party ID:

Thanks and Regards,
Vivek Chauhan

[dangustafson]

I have the same issue.  I opened a TAC case and they said they could not help, but to reach out to htts@cisco.com.  I have not received any response.

[vivekcha@cisco.com]

Hi dangustafson,

We are looking into the issue. Could you please Private Message me the below mentioned details to proceed further:

CR Party ID:
Company Name:
CCO ID of the user:

Serial number:
Contract Number associated with CR Party ID:

Thanks and Regards,
Vivek Chauhan