SNTC upload shows FAILED

[aravindhanelango]

Hi,

my upload to back end system is failing.  Please help

thanks

Aravind

[Mark Wentz]

I'm getting the same message on both of my collectors. (Two different networks)  One used to work and has stopped.  I have upgraded both to 2.7.   I have checked the upload ip and hostname ("IT WORKS" is returned)...   Where can i check for more information about this message ?

[Supriya Patel]

Hi Aravind,

Please send me Company name, appliance id, inventory name using below private message.

As well, provide below:

-> Screenshot of error

-> Version of collector

-> Please confirm if collection profile is configured and no issue (Please send screenshot from Login to CSPC GUI -> Settings -> Manage Data Collection Profiles -> Profile Details)

https://supportforums.cisco.com/blog/13237466/how-send-private-message-sntc-community

Thanks,
Supriya