08-01-2018 08:46 AM
This upgrade patch is stuck in prgress. for over a week. How to stop and restart?
Version Number : sp-30.0.4-2-0-lnx64
Status : Apply-in-progress
Start Time : Jul/24/2018 12:59:17
End Time : -
Solved! Go to Solution.
08-01-2018 09:30 AM
Hi User,
Please look for 'Apply-in-progress Hunged' on page 5 on below guide. Please do let me know if any question.
Thanks,
Supriya
08-01-2018 09:30 AM
Hi User,
Please look for 'Apply-in-progress Hunged' on page 5 on below guide. Please do let me know if any question.
Thanks,
Supriya
08-01-2018 10:22 AM
My collector does not have a “collectorlogin” account. I can only login as Admin and then su is not a command available.
Is there something else I can try?
08-01-2018 01:31 PM
Hi user,
Please enable login user 'collectorlogin' and 'root' using below document.
Thanks,
supriya
08-02-2018 09:29 AM
supriya
Thank you for the responses. I was able to end the hung apply job and then reapply successfully.
It would be helpful to have more detail instructions on how to upload and run the UPDateDBscript.sh script in the user guide you sent..
08-02-2018 10:18 AM
Hi Beverly,
I'm happy to hear this was successful!
We appreciate the feedback on the documentation. I will have the troubleshooting guide carefully reviewed and updated.
Cheers,
Cheri
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide