Still waiting..... Added a contract and serial number. Still no response.

[syseng155]

Got a message that my details were to be reviewed.  How long does this take?

[Supriya Patel]

Hi User,

Please private message me your CCOID, SN, contract and company name to see progress in backend. If everything is successful, you will receive an email within 24 hr with further detail/steps.

Thanks,

Supriya

[Supriya Patel]

Hi User,

I have further checked on the status and contacted related team to check on progress on on-boarding. I will update you with status as soon as I hear back from team.

Thanks,

Supriya

[Supriya Patel]

Hi user,

You must have received update from the on-boarding team as per current progress and update.

It has been noted that request was submitted using what appears to be a shared account. Cisco access policy requires that each account is associated to one individual.  Smart Net Total Care registration must be performed by an appropriate person, using their individual Cisco.com account that clearly identifies them by name. Please re-submit a new online registration request using your individual Cisco.com user ID.

Please feel free to ask any question that you have.

Thanks,

Supriya