Unable to access SNTC Portal after 24 hours

[Vdo123]

Unable to access the SNTC portal after approval.

[dbourai]

Hi Vdo123,
I will look into this issue.

Please provide me the following details on PM:
CCO ID:
Party ID:
Company name:
Contract number:

Thanks & regards,
Devashish Bourai.

[dbourai]

Hi Victor,

As discussed over the PM. The contract no. was active and associated with the provided Party ID.
A manual Sync was pushed for the user. The customer is now visible on the SNTC portal.

Thanks & regards,
Devashish Bourai.

[nathanielscriven]

I'm having this same issue. SNTC roles are not available two weeks after setup.