"You do not currently have access to Smart Services Connection..."

[StevenBluzenVina44730]

Hi everyone !

I tried access to Smart Service Connection & SNTC, however I get the messages: "You do not currently have access to Smart Services Connection. You must be entitled to at least one Smart Services contract to request access"

and

"Hello Steven Bluzen Vina,

We could not find a support contract associated with your Cisco Account Profile. Please add a smart-entitled contract to your profile (for more information on smart-entitled contract types, refer to the blog on registration).

After updating your Cisco Account Profile , restart registration process by visiting the Smart Net Total Care registration page"

Could you help & show me the way solve this isssue ?

[Supriya Patel]

Hi Steven,

As mentioned in your notification email, please have smart-entitled contract in your profile. Please login below and add contract to your profile. As of now, your profile access level is 1 means no contract is associated with your profile. Once you add smart-entitled contract, please try registration one more time. Please do let me know if you have any question.

https://www.cisco.com/c/en/us/about/account.html?dtid=osscdc000283

Click on profile -> access management and add contract there.

Thanks,

Supriya