Cisco MDS 9200 Series Reset

[CSCO11177789]

Hi;

We use 9216 for replication on two site. Two days a go, it started to reboot itself. After reboot it works 20-40 minutes then restart again and these occures several times. We couldnt find out why ?

I attached tech-support output. Could you say something regarding to problem ?

meanwhile, i'm new at san switches.

Thanks

Best regards

[dakester]

Hi,

`show system reset-reason`

----- reset reason for Supervisor-module 1 (from Supervisor in slot 1) ---

1) No time

    Reason: Unknown

    Service:

    Version: 4.1(3a)

2) No time

    Reason: Unknown

    Service:

    Version:

3) No time

    Reason: Unknown

    Service:

    Version: 4.1(3a)

4) No time

    Reason: Unknown

    Service:

    Version: 4.1(3a) `show system reset-reason`

I don't know of any known issues or bugs.

Either the input AC source is intermittenly failing or the Chassis with Supervisor needs to be RMA'ed.

Regards,

David.

[CSCO11177789]

I see, but we have no smartnet account for switch. Also in system room there is no any device problem except this. Could it be still ac source problem ?

What do you suggest ?

Best regards

[maminhas]

If the switch has valid contract for the device , It should be able to get RMA    there is any underlying hardware issue.