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C2960L-24TS-LL can not access to webgui

nsesupport
Level 1
Level 1

my device runs image version 15.2(6)E2b with image c2960l-universalk9-mz.152-6.E2b.bin. and I up image c2960l-universalk9-tar.152-6.E2b.tar to flash. 

I try by infor : 

https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst2960l/software/15-2_6_e/configuration_guide/b_2960L_SM_1_0_UG/b_2960L_chapter_010.html

 

But still can not access to webgui to config.

Do you have solution on this case.

Help me please !! 

9 Replies 9

Martin Aleksandrov
Cisco Employee
Cisco Employee

Hi,

 

What is the output/error when you try to access the switch web GUI through the browser? Are you sure you enter the switch IP address (HTTP or HTTPS) on the browser?

 

Regards,

Martin

balaji.bandi
Hall of Fame
Hall of Fame

Can you post show version and show run from console if you have access?

BB

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Martin Aleksandrov
Cisco Employee
Cisco Employee

Hi,

 

You will need to use UNIVERSAL WITH WEB BASED DEV MGR  c2960l-universalk9-tar.152-5c.E IOS version (https://software.cisco.com/download/home/286309102/type/280805680/release/15.2.5cE).  The point is you need to have embedded web based device manager so the IOS must be the combined aforementioned tar file which includes both the IOS and web based device manager. When you list the files in your flash there should be an "HTML" directory. 

 

Hope that helps!

 

Regards,

Martin

 

yes. I have upgraded image compality with IOS running ( as I mention on topic ) . but it fail when access to web.

 

Hi,

 

Please upgrade the IOS to c2960l-universalk9-tar.152-7.E2.tar (https://software.cisco.com/download/home/286309102/type/280805680/release/15.2.7E2). What is the error output? just session timed out or?

 

Regards,

Martin

Hi,

i just can not access to webgui.

I try with account cisco/cisco or cisco/Cisco or admin/cisco or admin/admin .... but still fail.

I check on gg and see that Cisco recommend with version 15.2(6).2b can access with smartm/c2960lsm. I try it but not true.

 

nsesupport
Level 1
Level 1

this is output when i " show version " on switch : 

 

Switch#sh ver
Cisco IOS Software, C2960L Software (C2960L-UNIVERSALK9-M), Version 15.2(6)E2b, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2018 by Cisco Systems, Inc.
Compiled Tue 20-Nov-18 21:04 by prod_rel_team

ROM: Bootstrap program is C2960L boot loader
BOOTLDR: C2960L Boot Loader (C2960L-HBOOT-M) Version 15.2(6r)E1, RELEASE SOFTWARE (fc1)

Switch uptime is 11 minutes
System returned to ROM by power-on
System restarted at 04:04:20 UTC Mon Dec 21 2020
System image file is "flash:/c2960l-universalk9-mz.152-6.E2b.bin"
Last reload reason: power-on

 

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco WS-C2960L-24TS-LL (Marvell PJ4B (584) v7 (Rev 2)) processor (revision K0) with 524288K bytes of memory.
Processor board ID FOC2417L209
Last reset from Reload
1 Virtual Ethernet interface
28 Gigabit Ethernet interfaces
The password-recovery mechanism is enabled.

512K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address : 4C:A6:4D:FD:0F:80
Motherboard assembly number : U58O342T02
Power supply part number : 341-100559-02
Motherboard serial number : FOC24147F7P
Power supply serial number : DCG23521V8L
Model revision number : K0
Motherboard revision number : 26
Model number : WS-C2960L-24TS-LL
System serial number : FOC2417L209
Top Assembly Part Number : 74-105855-02
Top Assembly Revision Number : G0
Version ID : V02
CLEI Code Number : CMMWJ00ARB
Hardware Board Revision Number : 0x02

Configuration register is 0xF

Switch#

 

 

And show running-config

 

Switch#sh runn
Switch#sh running-config
Building configuration...

Current configuration : 1405 bytes
!
! Last configuration change at 04:04:48 UTC Mon Dec 21 2020
!
version 15.2
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname Switch
!
boot-start-marker
boot-end-marker
!
!
no aaa new-model
!
!
!
!
!
!
!
!
!
!
!
spanning-tree mode rapid-pvst
spanning-tree extend system-id
!
!
!
!
!
!
!
interface GigabitEthernet0/1
!
interface GigabitEthernet0/2
!
interface GigabitEthernet0/3
!
interface GigabitEthernet0/4
!
interface GigabitEthernet0/5
!
interface GigabitEthernet0/6
!
interface GigabitEthernet0/7
!
interface GigabitEthernet0/8
!
interface GigabitEthernet0/9
!
interface GigabitEthernet0/10
!
interface GigabitEthernet0/11
!
interface GigabitEthernet0/12
!
interface GigabitEthernet0/13
!
interface GigabitEthernet0/14
!
interface GigabitEthernet0/15
!
interface GigabitEthernet0/16
!
interface GigabitEthernet0/17
!
interface GigabitEthernet0/18
!
interface GigabitEthernet0/19
!
interface GigabitEthernet0/20
!
interface GigabitEthernet0/21
!
interface GigabitEthernet0/22
!
interface GigabitEthernet0/23
!
interface GigabitEthernet0/24
!
interface GigabitEthernet0/25
!
interface GigabitEthernet0/26
!
interface GigabitEthernet0/27
!
interface GigabitEthernet0/28
!
interface Vlan1
no ip address
shutdown
!
ip http server
ip http secure-server
!
!
!
!
line con 0
line vty 0 4
login
line vty 5 15
login
!
end

Switch#

have you done archieve dowload-sw ?

 

or just copied bin file ?

 

follow below instructions t get full GUI.

 

https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst2960x/software/15-0_2_EX/file_management/file_management/img_files.html

 

BB

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put in config

/* define one user

username admin privilage 15 sec 0 <type password>

 

/*use local authentication for http/https

ip http authentication local