Cannot access WebGUI on brand new switch after initial login

[jetcosys]

I have a brand new Cisco Business 220 switch (CBS220-24P-4G) and plugged into AC power and one computer (to set it up).  Computer is set to 192.168.1.1 and upon power up, I can get into the switch with the cisco/cisco username/password.  However, upon the first login, I am required to change the password.  I change the password for the cisco username, the switch reboots, and the new password does not work.  I've reset the device multiple times, and tried/saved MANY different password combos so it is NOT me typing wrong.  Anyone else have this issue?  Anything else to try?

Thanks!

[jetcosys · Accepted solution]

Apparently you have to add a new username.  You cannot specify cisco as the username even though it says to reset the password for that account when you login.