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CBS350-8XT too noisy

I own a CBS350-8XT that is far too noisy. I even purchased a sound meter to obtain a measure and it goes up to 70db where the maximum indicated in the user manual is 41.3db. I would like to open a ticket or something for cisco to fix my unit. How shall I proceed? 

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marce1000
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            - FYI : https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '