05-13-2020 03:17 AM
Hi,
Nearly we had problem with Cisco Switch SG350XG 100% CPU, almost not importand features was disabled.
Almost my device still working but some time it delay.
Some people post the same issue with me but no one was resolved.
Any body help me how to fix it.
05-13-2020 04:21 AM
- Check current firmware version installed and or 'compare' the problem w.r.t the latest firmware available.
M.
05-13-2020 04:51 AM
05-13-2020 05:10 AM
- I don't think these device , compared to high end models, have detailed analysis tools to get those info's ,
M.
05-13-2020 10:38 PM
My name is Sunil Soni from Cisco Small Business TAC Team.
As per the screenshot it's visible that device is utilizing 100% of CPU and some of the most common reasons are- keep unwanted services enabled, older firmware version, MAC-Flooding, Broadcast/ Multicast Storm etc.
Please check the logs, status and statistics and see if device is experiencing any of the issue, you need to take action against them accordingly.
Kindly keep the device running on the latest firmware version (2.3.5.63) to get better performance.
Should you require further assistance, please do not hesitate to get a service request opened by contacting cisco front-line team:-
Cisco Support Frontline Phone Number: 000-800-040-1521
Cisco Support Worldwide Contacts:
https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html
Best Regards,
Sunil Soni
Small Business TAC Team
05-13-2020 11:59 PM
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