Hi David,
Why don't you try to access the switch via the console port,.
Download and run a program called PUTTY and connect the console cable (that came in the switch shipping group) to your RS232c console port on your PC or serial to USB dongle.
STEP 1 Connect a PC to the switch console port using the console port cable provided.
STEP 2 Start a console port utility such as PUTTY on the PC.
STEP 3 Configure the utility with the following parameters:
- 115200 bits per second
- 8 data bits
- no parity
- 1 stop bit
- no flow control
STEP 4 Enter a user name and password. Passwords are both case sensitive and alpha-numeric.
This will give you the ability to natigate around the menu to see or set a IP address for the SGE2000 GUI interface.
The default IP address of the switch is however http://192.168.1.254
regards Dave