Could not ping router RV042G public address from internet when it is after a SG200-08 switch

[jiangqian]

I am using Singtel fibre optical broadband server. I installed a SG200-08 to untag the VLAN to port  2 and connect the port to RV042G WAN 1 port. it works fine with a public IP. Internet access is fine from router LAN ports.

However, I try to ping the RV042G public IP from internet, I could not reach it. Anything I missing in SG200-08 configuration?

[Mehdi Boukraa · Accepted solution]

Hi,

I don'i think is the switch is blocking the ICMP traffic as it's layer 2 switch, can you please check if the ping on WAN interface from the router is enable  --> firewall-->uncheck block WAN ping

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Thanks

Mehdi

[jiangqian]

Hi Mehdi,

I got ping response once I disable "block WAN request" as said in firewall settings. Thanks.

I then enable PPTP server and the VPN works as well.

Thanks Mehdi,

Jiang Qian

[as@proexcel.co]

Great Solution.

Thanks