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failed to read information from device component Erhai FPGA - CBS350

warrenh
Level 1
Level 1

‎06-15-2022 01:37 AM

Hi All,

Recently just purchased one of these switches CBS350 - running firmware Version 3.1.1.7

However I see the logs filling up with the following error. Does anyone know how to resolve the issue?

21474829452022-Jun-15 18:14:33Warning%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x11 on bus 0 offset 0x04, component Erhai FPGA   
21474829462022-Jun-15 18:13:33Warning%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x11 on bus 0 offset 0x07, component Erhai FPGA   
21474829472022-Jun-15 18:12:32Warning%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x11 on bus 0 offset 0x05, component Erhai FPGA   
21474829482022-Jun-15 18:11:32Warning%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x11 on bus 0 offset 0x04, component Erhai FPGA   
21474829492022-Jun-15 18:10:32Warning%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x11 on bus 0 offset 0x07, component Erhai FPGA   
21474829502022-Jun-15 18:09:32Warning%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x11 on bus 0 offset 0x05, component Erhai FPGA   
21474829512022-Jun-15 18:08:32Warning%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x11 on bus 0 offset 0x04, component Erhai FPGA   
21474829522022-Jun-15 18:07:31Warning%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x11 on bus 0 offset 0x07, component Erhai FPGA   
21474829532022-Jun-15 18:06:31Warning%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x11 on bus 0 offset 0x05, component Erhai FPGA   
21474829542022-Jun-15 18:05:31Warning%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x11 on bus 0 offset 0x04, component Erhai FPGA   
21474829552022-Jun-15 18:04:31Warning%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x11 on bus 0 offset 0x07, component Erhai FPGA   
21474829562022-Jun-15 18:03:30Warning%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x11 on bus 0 offset 0x05, component Erhai FPGA   
21474829572022-Jun-15 18:02:30Warning%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x11 on bus 0 offset 0x04, component Erhai FPGA   
21474829582022-Jun-15 18:01:30Warning%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x11 on bus 0 offset 0x07, component Erhai FPGA   
21474829592022-Jun-15 18:00:30Warning%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x11 on bus 0 offset 0x05, component Erhai FPGA   
21474829602022-Jun-15 17:59:30Warning%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x11 on bus 0 offset 0x04, component Erhai FPGA   
21474829612022-Jun-15 17:58:29Warning%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x11 on bus 0 offset 0x07, component Erhai FPGA   
21474829622022-Jun-15 17:57:29Warning%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x11 on bus 0 offset 0x05, component Erhai FPGA   
21474829632022-Jun-15 17:56:29Warning%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x11 on bus 0 offset 0x04, component Erhai FPGA   
21474829642022-Jun-15 17:55:29Warning%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x11 on bus 0 offset 0x07, component Erhai FPGA   
21474829652022-Jun-15 17:54:28Warning%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x11 on bus 0 offset 0x05, component Erhai FPGA   
21474829662022-Jun-15 17:53:28Warning%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x11 on bus 0 offset 0x04, component Erhai FPGA   
21474829672022-Jun-15 17:52:28Warning%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x11 on bus 0 offset 0x07, component Erhai FPGA   
21474829682022-Jun-15 17:51:28Warning%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x11 on bus 0 offset 0x05, component Erhai FPGA   
21474829692022-Jun-15 17:50:28Warning%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x11 on bus 0 offset 0x04, component Erhai FPGA   
21474829702022-Jun-15 17:49:27Warning%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x11 on bus 0 offset 0x07, component Erhai FPGA   
21474829712022-Jun-15 17:48:27Warning%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x11 on bus 0 offset 0x05, component Erhai FPGA   
21474829722022-Jun-15 17:47:27Warning%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x11 on bus 0 offset 0x04, component Erhai FPGA   
21474829732022-Jun-15 17:46:27Warning%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x11 on bus 0 offset 0x07, component Erhai FPGA   
21474829742022-Jun-15 17:45:27Warning%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x11 on bus 0 offset 0x05, component Erhai FPGA   
21474829752022-Jun-15 17:44:26Warning%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x11 on bus 0 offset 0x04, component Erhai FPGA   
4 people had this problem
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1 Reply 1

marce1000
VIP
VIP

‎06-15-2022 04:16 AM

 

 - FYI : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvz00101  , perhaps  your platform is not exactly listed but this is a case for Cisco : https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html  , depending on 'interest' you may for instance  try factory reset (first)

   M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '
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