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Hardware (failure?) help with SG200-26

vashkenazy
Level 1
Level 1

Hi all, I need a small help with my Cisco SG200-26 (not PoE model). After a power failure, at restart the switch seems unable to reboot. The power led starts blinking in green, after some seconds the connected ports start blinking as well, but the the switch reboots automatically after few more seconds.

I tried to disconnect lan cables, power cord, and reset to factory by pressing and holding down the proper button for 30s and more, but no success.

In the small amount of time the switch's ports seem to be powered up, clients don't receive packets, don't ping each other or the switch manage address.

Is it an hw fault? Is it impossible to restore?

Thanks in advice, and excuse for my english.

------------------------

Andrea Gumirato

vashkenazy@libero.it

Italy

1 Reply 1

Tom Watts
VIP Alumni
VIP Alumni

Hi Andrea, sounds like the flash is corrupt. Unfortunately the switch does not have console access. This means you would need a replacement.

By the way your English is fine, people should excuse their English if you're not understandable

-Tom
Please mark answered for helpful posts

-Tom Please mark answered for helpful posts http://blogs.cisco.com/smallbusiness/