How to register a new device

[JeffersonAlexanderRojas4306]

i am new working with cisco,

my company bought a new cisco SG350-52 52PORT GIGABIT MNGD PERP SWITCH with a SMARTNET 12,

how can i do to register this switch on cisco ?? where can i find information about the steps to follow.

Could you help me with this?

thanks

[Martin Aleksandrov]

Hello Jefferson,

You have to walk through several steps described below:

1. Create a Cisco ID. A Cisco ID allows us to identify you and deliver the right information and capabilities to which you're entitled. 

(https://identity.cisco.com/ui/tenants/global/v1.0/enrollment-ui).

2. Link your contracts to your Cisco ID. Associating the services you have purchased with your Cisco ID unlocks access to the additional capabilities and resources to which you're entitled.

(https://www.cisco.com/c/en/us/support/services/sntc-portal/video-resources.html?videoId=5384974006001).

3. Register for portal access. The SmartNet portal allows you to see End-of-Life information, support coverage, alerts, and reports for your devices. First, select a person at your organization to administer the portal. This person will register for portal access first, becoming the delegated administrator. (https://www.cisco.com/c/en/us/support/docs/services/sntc/onboarding_guide.html) and (https://logcso.cloudapps.cisco.com/logcso/#/)

4. Populate your initial Device Inventory. (https://www.cisco.com/c/en/us/support/docs/services/sntc/device_data_collection.html) and (https://www.cisco.com/c/en/us/support/services/sntc-collectors/index.html)

Regards,

Martin

[JeffersonAlexanderRojas4306]

Thanks for your answer, i am confused with the step 2, how can i associate the contract ??? the provider has to give me the contract number ???  and then i can go to the portal and asociate my cisco ID with the smart netcontract.

another question: smartnet portal is difference of the smart account ?? is that correct ??