07-28-2023 08:41 AM
We have irregular problems with passwords on Cisco SG250/SG350/CBS250 devices – more precisely with password changes. We suspect that it might be perhaps due to special characters in the password. Possibly "only" the web GUI is affected and not the SSH shell.
To reproduce the error:
Dd1!"$%&/()=?+*#'~@,^{[]}\`<>|.-;:_
Ee1@,^{[]}\`<>|.-;:_NEW!"$%&/()=?+*#'~
We suspect that there is a bug here, especially since changing the password via the serial console or via SSH works if you enter exactly the same passwords as above. Can anyone reproduce this error? Or what do we wrong?
07-28-2023 08:56 AM
07-28-2023 09:39 AM
Hello @Flavio Miranda,
Thank you for the quick reply. We know the link (and the unspecific information, what is a special characters), but that is not the problem at all. The "old" password works all the time without any trouble until it expires. Only the GUI password change dialog then does not accept it as an old password and so you are stuck in a dead end.
07-28-2023 10:29 AM
@JensK I see some similar isseu in discussion here in the forum you may want to see.
Probably there are more depending on how to search.
09-13-2024 03:14 AM
For modern CBS switches there is a solution to get this working: you have to URL-encode the old password, then it is accepted.
If your old password was
A+secret
you would have to input
A%2Bsecret
And no, this is not a joke, but a proven solution (had the same issue).
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