RV325 Saving Configuration to PC results in 0 byte xml files

[HannsUllrich]

Looking to upgrade firmware on our RV325. Went to save configuration files to PC and the resulting xml files have 0 byte of data. They are blank when opened.

Afraid to reboot or upgrade in this state.

-Hanns

[Mark Elsen]

             - How did you try to save the configuration ? Which commands were used ?  (e.g.)

 M.

[HannsUllrich]

I used the web interface to download to PC.

Tried using a USB, but it was not recognized, or at least never showed up as an option under Administration->Configuration Management->Copy/Save->Destination

-Hanns

[Mark Elsen]

       - Try another and or supported USB , 

 M.