SF200-24 "Session Timeouts"

highmiles2 · ‎05-07-2013

Hello,

Any idea what would be causing my mangment https session to a SF200-24 to suddenly timeout?

I receive "The session has been timed out. You may log in again" few mins after logging into to switch.

Sometime it happens within 45seconds, other times after 3mins, timouts are not consistent.

And, i was not idle when it timed-out. My HTTPs idle time-out is set for 10mins.

I had a continuous PING going to managment IP, and it did not drop any pings when session timed-out.

Interface stats are also clean. I tried IE, FireFox, Chrome and all are timming out.

Thanks

UPDATE - RESLOVED

RESLOVED ....

This doesn't make sense, but I've changed the HTTP default idle-time out from 1 to 10 and my HTTPs stopped timing out.

Management Access Authentication is cleary set for HTTPs, and the Idle-timeout for HTTPs was set for 10mins since install.

Yet, adjusting the HTTP idle-timeout cleared the issue.

The following is from running-config:

no ip http server

ip http secure-server

Thanks

jeffrrod · ‎05-27-2013

Dear Customer,

Thank you for reaching Cisco Small Business Support Community.

It seems to be a software bug in my opinion so I'd suggest you to upgrade the firmware release version to the latest, v1.3.0.62;

Just in case here is the procedure how to, p.37:

Please let us know if anything comes up and/or if there is any further assistance I may help you with.

Kind regards,

Jeffrey Rodriguez S. .:|:.:|:.
Cisco Customer Support Engineer

*Please rate the Post so other will know when an answer has been found.

Jeffrey Rodriguez S. .:|:.:|:. Cisco Customer Support Engineer *Please rate the Post so other will know when an answer has been found.