SF300-24PP PEO Fail Detected.

[MarcelSmal001]

Hi there,

I hope you guys can assist me. I have a SF300 24PP Switch it is giving me a error I am not sure how to resolve. I can not connect to the switch via telnet and the activity on the switch is blinking on the ports but no connection via telnet. So when I connected to the sw via the console port I can access the switch but I cant do much as the switch is displaying this error every millisecond.

i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:01 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem                                                                                                                                                              failed. addr 0x1d6e dev_num 1 val 0xaa11) was detected: POE is Disabled untill R                                                                                                                                                             eset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:02 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem                                                                                                                                                              failed. addr 0x1d70 dev_num 0 val 0x4a40) was detected: POE is Disabled untill R                                                                                                                                                             eset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:03 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem                                                                                                                                                              failed. addr 0x1d70 dev_num 1 val 0x4a40) was detected: POE is Disabled untill R                                                                                                                                                             eset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:04 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem                                                                                                                                                              failed. addr 0x1d72 dev_num 0 val 0xf6d0) was detected: POE is Disabled untill R                                                                                                                                                             eset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:05 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem                                                                                                                                                              failed. addr 0x1d72 dev_num 1 val 0xf6d0) was detected: POE is Disabled untill R                                                                                                                                                             eset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:06 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem                                                                                                                                                              failed. addr 0x1d74 dev_num 0 val 0xaeee) was detected: POE is Disabled untill R                                                                                                                                                             eset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:07 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem                                                                                                                                                              failed. addr 0x1d74 dev_num 1 val 0xaeee) was detected: POE is Disabled untill R                                                                                                                                                             eset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:08 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem                                                                                                                                                              failed. addr 0x1d76 dev_num 0 val 0x6f6) was detected: POE is Disabled untill Re                                                                                                                                                             set
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:08 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1d76 dev_num 1 val 0x6f6) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:09 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1d80 dev_num 0 val 0xf2aa) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:10 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1d80 dev_num 1 val 0xf2aa) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:11 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1d82 dev_num 0 val 0xaa13) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:12 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1d82 dev_num 1 val 0xaa13) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:13 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1d84 dev_num 0 val 0x4d40) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:14 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1d84 dev_num 1 val 0x4d40) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:15 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1d86 dev_num 0 val 0xa580) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:15 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1d86 dev_num 1 val 0xa580) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:16 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1d88 dev_num 0 val 0x5d40) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:17 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1d88 dev_num 1 val 0x5d40) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:18 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1d8a dev_num 0 val 0xf2ac) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:19 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1d8a dev_num 1 val 0xf2ac) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:20 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1d8c dev_num 0 val 0xaa10) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:21 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1d8c dev_num 1 val 0xaa10) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:22 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1d8e dev_num 0 val 0x4de0) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:23 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1d8e dev_num 1 val 0x4de0) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:23 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1d90 dev_num 0 val 0xd1c) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:24 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1d90 dev_num 1 val 0xd1c) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:25 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1d92 dev_num 0 val 0x6ea8) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:26 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1d92 dev_num 1 val 0x6ea8) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:27 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1d94 dev_num 0 val 0xf25d) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:28 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1d94 dev_num 1 val 0xf25d) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:29 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1d96 dev_num 0 val 0xaa01) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:30 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1d96 dev_num 1 val 0xaa01) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:30 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1d98 dev_num 0 val 0x18c8) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:31 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1d98 dev_num 1 val 0x18c8) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:32 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1d9a dev_num 0 val 0x3203) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:33 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1d9a dev_num 1 val 0x3203) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:34 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1d9c dev_num 0 val 0xf286) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:35 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1d9c dev_num 1 val 0xf286) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:36 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1d9e dev_num 0 val 0xaae6) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:37 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1d9e dev_num 1 val 0xaae6) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:37 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1da0 dev_num 0 val 0x2f6) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:38 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1da0 dev_num 1 val 0x2f6) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:39 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1da2 dev_num 0 val 0xf3ff) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:40 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1da2 dev_num 1 val 0xf3ff) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:41 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1da4 dev_num 0 val 0xabff) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:42 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1da4 dev_num 1 val 0xabff) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:43 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1da6 dev_num 0 val 0xf266) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:44 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1da6 dev_num 1 val 0xf266) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:45 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1da8 dev_num 0 val 0xaae6) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:45 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1da8 dev_num 1 val 0xaae6) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:46 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1daa dev_num 0 val 0x2f6) was detected: POE is Disabled untill Reset
i2c_status fail: 1 retries_num 12
10-Oct-2013 17:21:47 %HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_write_mem failed. addr 0x1daa dev_num 1 val 0x2f6) was detected: POE is Disabled untill Reset
Device configuration:
Slot 1 - SF300-24PP
Device 0: GT_98DX1035 (AlleyCat2)

What I have tried to do is to reset the switch by entering a pin by the reset hole and held it down but nothing is working. Is there a way I can save this switch?

[snavarro2]

I have similar issue, with a SG 500-28P

In console show:

i2c_status fail : 1

i2c_status fail : 1

i2c_status fail : 1

...

In the log says:

%HAL_config_poe-A-POEFailDetected: POE ERROR (i2c_read_mem failed addr ....) was detected: POE is Disabled untill Reset.

I was do, the Factory Reset, upgrade at next firmware, cold start, and the error still continuous.

[snavarro2 · Accepted solution]

Everything that i did, didn't work. Update the boot code and firmware code to the last version; don't solve the issue.

I contacted the Cisco SMB Support and they give me an RMA for my switch.
Easy: The replacement it's the solution.

Greetings.

[MarcelSmal001]

Hi Snavarro,

I was on leave last week. I did not see your reply. Yes that what we did in the end we could not get the SW working and replaced it.

[Vrank]

i am getting error that poe fail to detect need help

[amto]

I have had the same issue with SG350-10P. I tried resetting it and upgrading firmware however issue still present. I just replaced the switch with a new one.