03-03-2011 01:12 PM
Greetings; I am new to the community and would appreciate some help.
I have recently upgraded to the SG 300 managed switches and after doing so my internal remote desktop connections have stopped working - I get a dialog that says the computer can't connect to the remote computer. I have an RVS4000 router with (2) SG-300 series switch installed on ports 1 and 2 and (2) WAP4410N access points on ports 3 and 4. There are no problems pinging the remote machines. The only thing that has changed is the switch upgrade.
Any insight is welcome. Thanks!
03-07-2011 06:30 AM
Parker,
Have you double checked the that there is no acl's or denying the RDP protocol port 3389 through your network. Also is RDP still enabled on the pc?
Just putting the switch in the mix, unless it has some type of acl's it shouldn't be blocking the ports.
Can you get the RDP to work locally to the pc?
03-07-2011 09:17 AM
After a lot of troubleshooting, it came down to a Windows firewall issue - I am using non-standard ports for my RDP sessions.
Thanks for your help, and my apologies for wasting space in the support community.
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