SG200-08p PoE ports 3&4 not working

[joekwon80]

I have been testing all possible issues with this sg200-08p 

I have 3 PoE cameras that are connected to the switch. Only ports 1&2 are up and are sending power to the cameras. I tested to see if the camera was the problem but when I plugged camera 3 into either port 1 or 2 it started up just fine. I've turned off green ethernet on all the ports as well. 

The summary page shows: 

Maximum Available Power:	0W
Threshold Power:	0W
Consumed Power:	0W

even though 2 cameras are currently running.

the log file reads this: 

193	1970-01-01 00:37:43	Error	POE[poe_monitor]	hpc_poe_brcm.c(568) 17751 %% Failed to Read -- -2
194	1970-01-01 00:37:43	Error	POE[poe_monitor]	hpc_poe_brcm.c(708) 17752 %% Receive RecvErr Failure.
195	1970-01-01 00:37:43	Error	POE[poe_monitor]	hpc_poe_brcm.c(568) 17753 %% Failed to Read -- -2
196	1970-01-01 00:37:43	Error	POE[poe_monitor]	hpc_poe_brcm.c(708) 17754 %% Receive RecvErr Failure.
197	1970-01-01 00:37:44	Error	POE[poe_monitor]	hpc_poe_brcm.c(568) 17755 %% Failed to Read -- -2
198	1970-01-01 00:37:44	Error	POE[poe_monitor]	hpc_poe_brcm.c(708) 17756 %% Receive RecvErr Failure.
199	1970-01-01 00:37:44	Error	POE[poe_monitor]	hpc_poe_brcm.c(568) 17757 %% Failed to Read -- -2
200	1970-01-01 00:37:44	Error	POE[poe_monitor]	hpc_poe_brcm.c(708) 17758 %% Receive RecvErr Failure.
1	1970-01-01 00:37:19	Error	POE[poe_monitor]	hpc_poe_brcm.c(568) 17572 %% Failed to Read -- -2
2	1970-01-01 00:37:44	Error	POE[poe_monitor]	hpc_poe_brcm.c(708) 17760 %% Receive RecvErr Failure.

One last note. The port lights are green instead of amber on ports 1&2. 

Any help would be greatly appreciated. 

--joe

[Philip D'Ath]

Have you tried a firmware upgrade on the switch?  I note this model has 32W of PoE.

http://www.cisco.com/c/en/us/products/collateral/switches/small-business-200-series-smart-switches/data_sheet_c78-634369.html

So you could power 4 ports of 7.4W, or if the cameras use 11W or more then only two ports (as a third port would need 33W - more than the PoE budget).

How much power do your cameras use?

[joekwon80]

Tried the firmware upgrade and defaulting the switch. The cameras use 5w each. 

[DavidPearson53574]

Hi, I appreciate this is old information but it would be great if there was an outcome, many thanks :).