SG200-10FP switch power supply dead

[nicolas.gosselin]

Hello,

We got a POE switch SG200-10FP less than a year ago. As per the cisco website the warranty still valid. But I'm not able to find a way to open a ticket to the support. 

The power supply for that switch went down today, it has a smell of burnt. I unplugged it, let it cool down. Plug it back, it works for 1 hour, stopped working again and now even when cooled down it is not working.

How can I get support on that in order to get at the end another power supply?

Thanks

[Eric Moyers]

If you are in the US call 1-866-606-1866, If outside the US you can look here.

http://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html

Or if you prefer chat you can log in here:

https://supportforums.cisco.com/community/4841/online-chat-support

Eric Moyers