SG220-26P POE configuration not working

[climbtron]

Hi, 

I just bought the above switch to power my network and it works just fine till I want to power any POE device. I tried different devices and non will get power from the switch.

The strange thing is, that I can't even open the POE configuration in the web interface. It will just show a blank page. Any other menu works fine.

I tried to reset the switch to factory settings and updated the firmware. No changes.

Is there any trick to know?

Thank you very much in advance for any help! 
Best regards,
Tim

[joshinirmit01]

Hi,

Please try 'show power inline' command at cli.

Regards,

Nirmit 

[climbtron]

Unfortunately it says 'failed' on all ports

[Martin Aleksandrov]

@climbtron 

Hi there,

Based on symptoms you're describing most probably you are facing a PoE hardware failure. Please get in touch with our STAC technical support team and raise a case so you'll eventually proceed with RMA. Contact details are as follows:

https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html

Regards,

Martin