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SG300-10PP PoE switch acting up

night-fury
Level 1
Level 1

Hi,

I have a cisco SG300-10PP (PoE) switch to which i have 7 Cisco AIR-CAP2702I-D-K9 wireless access points connected. one of the ports of the remaninig ports is connected to a core switch. The APs are being managed by Cisco WLC 2504. 

Now this 10 port switch in question has been recently installed, a few days back. how can I check if the switch is fine. the reason being, till yesterday one of the APs connected on port 2 was not working. I ran the cable diagnostics from the switch for this port and received a message that there is impedance mismatch at a distance of x meters. 

Here is the config (IPs changed)

v1.4.2.4 / R800_NIK_1_4_194_194
CLI v1.0
set system mode switch

file SSD indicator encrypted
@
ssd-control-start
ssd config
ssd file passphrase control unrestricted
no ssd file integrity control
ssd-control-end cb0a3fdb1f3a1af4e4430033719968c0
!
voice vlan oui-table add 0001e3 Siemens_AG_phone________
voice vlan oui-table add 00036b Cisco_phone_____________
voice vlan oui-table add 00096e Avaya___________________
voice vlan oui-table add 000fe2 H3C_Aolynk______________
voice vlan oui-table add 0060b9 Philips_and_NEC_AG_phone
voice vlan oui-table add 00d01e Pingtel_phone___________
voice vlan oui-table add 00e075 Polycom/Veritel_phone___
voice vlan oui-table add 00e0bb 3Com_phone______________
hostname WifiPoESw
no passwords complexity enable
username xxxxxxxx password encrypted xxxxxxxxxxxxxxxxxxxxxx privilege 15
ip ssh server
ip ssh password-auth
snmp-server location d-wing
ip domain name xyz.com
ip name-server 192.168.0.3
!
interface vlan 1
ip address 192.168.0.64 255.255.252.0
no ip address dhcp
!
interface gigabitethernet1
spanning-tree portfast
!
interface gigabitethernet2
spanning-tree portfast
!
interface gigabitethernet3
spanning-tree portfast
!
interface gigabitethernet4
spanning-tree portfast
!
interface gigabitethernet5
spanning-tree portfast
!
interface gigabitethernet6
spanning-tree portfast
!
interface gigabitethernet7
spanning-tree portfast
!
interface gigabitethernet9
power inline never
!
interface gigabitethernet10
power inline never
!
exit
macro auto processing type switch disabled
ip default-gateway 192.168.0.1

I swapped a few ports to check and now port 2 is working and AP on port 3 is not which was working fine earlier. I ran cable diagnostics on port 3 and it showed that cable is open at few meters !! here are the results from sh cable-diagnostics tdr


Port        Result           Length [meters]  Date
----------- -----------        ----------------        --------------------------
gi1         OK
gi2         OK
gi3         Open cable   19                       16-Feb-2016 9:38:08
gi4         OK                                           16-Feb-2016 9:40:22
gi5         OK
gi6         OK
gi7         OK

Can someone please help to determine how can I make sure that the switch is ok or not. its a new one purchased from vendor and has not been included in our cisco contract yet, so unable to get support. 

1 Reply 1

intport1231
Level 1
Level 1

check your response in your other exactly identical discussion: https://supportforums.cisco.com/discussion/12920126/sg300-10pp-poe-problem

Basically you could have damaged it already.