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SG300-10pp web interface won't load

variable
Level 1
Level 1

I have an SG300-10PP, after upgrading to the latest firmware earlier in November I can no longer access the switch by it's domain / hostname (via the web interface).

 

some of the knowns:

- DNS does resolve correctly

- Page just appears white, connection stays open.

- this is true when accessing both http and https

- ssh access does work entirely normally.

- and the strange part... I can access the web interface directly at it's IP Address.

 

I have no idea what else to do, resetting doesn't fix it either. I suppose I could downgrade firmware, but that seems less than ideal. 

Any ideas or suggestions are very welcome!

 

 

 

3 Replies 3

balaji.bandi
Hall of Fame
Hall of Fame

Since we do not have information on what version you have upgraded to from?

 

below thread may help you some bugs reported in the past :

 

https://community.cisco.com/t5/switching/sg300-28p-web-interface-not-working-with-hostname-only-with-ip/td-p/3951456

BB

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How to Ask The Cisco Community for Help

Hi, it was an update for the second most recent firmware ( 1.4.10.06 ) to
the most recent version ( 1.4.11.02 ).



And it does seem that the other thread you listed is the same as mine, thanks for that.