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sx300 traceroute and ping problem

cavan1975
Level 1
Level 1

Why does the sx300 series only displays ping and traceroute results in 20ms intervals (see below)? The example in the CLI manual shows "regular" results. These 20ms intervals are not helpful for troubleshooting.  This is version 1.1.0.73 on an sf300-24.

Pinging www.google.com. (74.125.224.147) with 18 bytes of data:

18 bytes from 74.125.224.147: icmp_seq=1. time=20 ms

18 bytes from 74.125.224.147: icmp_seq=2. time=20 ms

18 bytes from 74.125.224.147: icmp_seq=3. time=20 ms

18 bytes from 74.125.224.147: icmp_seq=4. time=20 ms

#traceroute ip www.google.com

Tracing the route to www.google.com. (74.125.224.147) from , 30 hops max, 18 byte packets

Type Esc to abort.

1  66.201.xx.xx (66.201.xx.xx)  <80 ms  <20 ms  <20 ms

2  google.com.any2ix.coresite.com. (206.223.143.41)  <20 ms  <20 ms  <20 ms

3  64.233.174.31 (64.233.174.31)  <20 ms  <20 ms  <40 ms

4  64.233.174.192 (64.233.174.192)  <20 ms  <20 ms  <20 ms

5  64.233.174.205 (64.233.174.205)  <20 ms  <20 ms  <40 ms

6  209.85.250.61 (209.85.250.61)  <20 ms  <100 ms  <20 ms

7  64.233.174.119 (64.233.174.119)  <20 ms  <20 ms  <240 ms

8  nuq04s09-in-f19.1e100.net. (74.125.224.147)  <20 ms  <20 ms  <20 ms

From the manual:

Example

Router> traceroute ip umaxp1.physics.lsa.umich.edu

Type Esc to abort.

Tracing the route to umaxp1.physics.lsa.umich.edu (141.211.101.64)

1 i2-gateway.stanford.edu (192.68.191.83) 0 msec 0 msec 0 msec

2 STAN.POS.calren2.NET (171.64.1.213) 0 msec 0 msec 0 msec

3 SUNV--STAN.POS.calren2.net (198.32.249.73) 1 msec 1 msec 1 msec

4 Abilene--QSV.POS.calren2.net (198.32.249.162) 1 msec 1 msec 1 msec

5 kscyng-snvang.abilene.ucaid.edu (198.32.8.103) 33 msec 35 msec 35 msec

6 iplsng-kscyng.abilene.ucaid.edu (198.32.8.80) 47 msec 45 msec 45 msec

7 so-0-2-0x1.aa1.mich.net (192.122.183.9) 56 msec 53 msec 54 msec

8 atm1-0x24.michnet8.mich.net (198.108.23.82) 56 msec 56 msec 57 msec

9 * * *

10 A-ARB3-LSA-NG.c-SEB.umnet.umich.edu(141.211.5.22)58 msec 58msec 58 msec

11 umaxp1.physics.lsa.umich.edu (141.211.101.64) 62 msec 63 msec 63 msec

Trace completed

2 Replies 2

cavan1975
Level 1
Level 1

I tried the new code 1.1.2.0 and still the same thing. Hello, is anyone from Cisco reading these posts?

rocater
Level 3
Level 3

Hello Cavan1975,

Sorry for the delay in getting a response to you. I have seen where the Sx300 series does show a rounded result which is normal when troubleshooting from the switch. If you must have times showing exactly, then I would suggest running the pings from an attached computer.