02-28-2022 04:24 AM
Hi All
I have a CISCO SF250 48HP switch, on Friday i updated the firmware to the latest 2.5.8.15 and since then i have been unable to log onto the switch, we seem to be having the odd network issue but mostly its working, but i can't log onto the switch to investigate and fix. Is there a way to fix the password issue without having to do a factory reset or is the factory reset the only option
Any help given would be much appreciated
Regards
Lee
Solved! Go to Solution.
03-02-2022 02:00 AM
- Could be, I see no other option then factory reset, restore config (if backup was made) , or configure from scratch.
M.
03-01-2022 12:11 AM
- What error do you get when trying to login ? Where credentials and configuration sufficiently saved before upgrading ? Was there an accidental change of credentials without saving configuration before upgrade ?
M.
03-02-2022 01:52 AM
No configuration or credentials were changed, i logged on updated the firmware, the switch rebooted and when i tried to log back in it tells me the username or password is invalid. I did read an article where someone had the same issue but with a slightly different switch and it was because they had special characters in their password. our password has special characters init so was wondering if that was the cause
03-02-2022 02:00 AM
- Could be, I see no other option then factory reset, restore config (if backup was made) , or configure from scratch.
M.
03-02-2022 09:47 AM
Thanks for the help Marce
03-02-2022 06:40 AM
Have you tried the default credentials?
03-02-2022 09:47 AM
i did yes but same issue
03-03-2022 02:05 AM
Is it possible to connect to the switch with the console cable and reset the password if the current password has stopped working?
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