Upgrading firmware version on SG200-50P 1.3.7.18 to 1.4.10.06 in one step

[CAMILOSTI]

Hello everyone ... thanks for taking the time to read me ..
I have a 50 port SG200 that has the firmware 1.3.7.18 and my intention is to update it to 1.4.10.06 which is the last one to date today .... the question is: can that be done in one step?
Thanks for the help you can give me! ...

[psandel]

Hi Sir,

My name is Puneet Sandel and I am Cisco network engineer providing technical support on small business devices.

Please let us know the active boot code of the switch. In order to upgrade the firmware to the latest firmware version, you will need to make sure that the boot code is also upgraded to the latest version.

In case the boot code is not upgraded firware upgrade process will give error.

You can get a case open with us by giving a call on Cisco frontline number and we will help you out with the firmware upgrade on the switch.

PFB the link to get the contact for the frontline team based upon your country.

https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html

Regards,

Puneet Sandel

Technical Consulting Engineer

Global CX Centers – Small Business Support

[CAMILOSTI]

Hi Psandel

my switch has boot version 1.1.0.6
If I understand correctly, did you tell me that I should first update the boot to the latest version?