2911 with PVDM3-16 and VIC2-4FXO - all the status lights are amber

[Balaji Ezhumalai]

Hello All,

I have 2911 with PVDM3-16 and VIC2-4FXO

All the status lights are amber. The pvdm and voice card has been deducted and I am able to see them

through #show diag, show diag | i FRU, and other commands.

#show diag | i FRU
Product (FRU) Number : CISCO2911/K9
Product (FRU) Number : PWR-2911-AC
Product (FRU) Number : PVDM3-16
Product (FRU) Number : VIC2-4FXO

I have also checked my modules with another 2911 Router and the modules are working.

What will be the problem? Do i need to enable or activate anything?

Please help and thanks in advance.

[Georg Pauwen · Accepted solution]

Hello,

do you have IP Voice installed on the router ? Post the output of 'sh ver'...

[Balaji Ezhumalai · Accepted solution]

Hello, Georg Pauwen,

Thank you for attending to my question.

***Here is the result of "sh ver"***

Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.4(3)M1, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2014 by Cisco Systems, Inc.
Compiled Sat 25-Oct-14 03:34 by prod_rel_team

ROM: System Bootstrap, Version 15.0(1r)M9, RELEASE SOFTWARE (fc1)

Seoul uptime is 37 minutes
System returned to ROM by power-on
System image file is "flash0:c2900-universalk9-mz.SPA.154-3.M1.bin"
Last reload type: Normal Reload
Last reload reason: power-on

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

Cisco CISCO2911/K9 (revision 1.0) with 483328K/40960K bytes of memory.
Processor board ID FTX1523AJLD
3 Gigabit Ethernet interfaces
1 terminal line
4 Voice FXO interfaces
DRAM configuration is 64 bits wide with parity enabled.
255K bytes of non-volatile configuration memory.
250880K bytes of ATA System CompactFlash 0 (Read/Write)

License Info:

License UDI:

-------------------------------------------------
Device# PID SN
-------------------------------------------------
*1 CISCO2911/K9 FTX1523AJLD

Technology Package License Information for Module:'c2900'

------------------------------------------------------------------------
Technology Technology-package Technology-package
Current Type Next reboot
------------------------------------------------------------------------
ipbase       ipbasek9 Permanent ipbasek9
security     None       None         None
uc             None       None         None
data         None        None         None
NtwkEss   None        None         None
CollabPro None        None         None

Configuration register is 0x2102.

**Which one is IP Voice here?

[Balaji Ezhumalai · Accepted solution]

Hello Georg,

You are right, the uck9 was not activated before. I have activated it now and it is working.

I have used the following link to activate the uck9:

https://community.cisco.com/t5/collaboration-voice-and-video/understanding-cme-srst-license-activation/ta-p/3123270

Thanks