cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
573
Views
0
Helpful
3
Replies

3550 Switch Error

sahr
Level 1
Level 1

I ordered a L3 Catalyst 3550 switch from ebay, plugged it in and was greated with these errors

IOS Version 12.1(14)EA1A

00:32:48: %ILPOWER-3-CONTROLLER_ERR: Controller error, Controller number 5: accessing failed
00:32:51: ***Err: I2C_do_transaction failed i2cRead: slave addr 0x20, addr 0x1 (ret 0x3007).

00:32:51: %ILPOWER-3-CONTROLLER_ERR: Controller error, Controller number 0: accessing failed
00:32:51: ***Err: I2C_do_transaction failed i2cRead: slave addr 0x25, addr 0x1 (ret 0x3006).

Does anyone know a solution to this? 

3 Replies 3

Richard Burts
Hall of Fame
Hall of Fame

Both of the message posted are about power failures to 2 controllers on the switch. This suggests that there is some issue with the power supply on the switch. I don't know what it would take to repair this. Can you go back to whomever sold you the switch and complain?

HTH

Rick

Jitendra Kumar
Spotlight
Spotlight

3550-24 PWR interface receives an Electrostatic Discharge (ESD) from a device

https://bst.cisco.com/bugsearch/bug/CSCea40671

Issue the shutdown command, followed by the no shutdown command on the affected interfaces.

device should be places correctly.

upgrade your firmware version

Thanks,
Jitendra

Leo Laohoo
Hall of Fame
Hall of Fame

Post the complete output to the command "sh post".

Review Cisco Networking for a $25 gift card